Your Privacy Is Our Responsibility
Your personal information is stored with the highest level of security at 87bat. Read this policy to learn how we collect, use, and protect your data.
1 Introduction & Purpose
87bat is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting your personal information.
This privacy policy ("Policy") describes how 87bat collects, processes, stores, and protects your personal information — such as your name, contact details, financial transaction data, and browsing activity. By using our platform, you consent to the terms of this policy.
This policy applies to the 87bat website, mobile version, and all related digital services. We may update this policy from time to time, and any changes will be published on this page.
2 What Information We Collect
87bat collects only the information that is necessary and essential for providing and improving our services.
Personal Identification Information
During account registration and verification, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- Current address
Financial Transaction Information
To process secure deposits and withdrawals, we collect:
- bKash, Nagad, or Rocket account number
- Relevant bank account details (for bank transfers)
- Transaction history and amounts
- Transaction date and time
Technical & Browsing Information
Information collected automatically to improve platform quality and security:
- IP address and device type
- Browser version and operating system
- Cookies and session data
- Visit timestamps and activity logs on the platform
Gaming Activity Information
To ensure service quality and monitor responsible gaming:
- Game play history and duration
- Bet placement records
- Win and loss information
- Bonus claim and usage records
3 Use of Collected Information
87bat uses your information only for specific and legitimate purposes.
We use the information we collect for the following purposes:
- Account Management: Information is processed as needed to create, verify, and maintain your account.
- Financial Transaction Processing: Information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: Your information is used during 24/7 live chat and email support to correctly identify and assist you.
- Security & Fraud Prevention: Information is analysed to detect and prevent unauthorised access, financial fraud, and other security breaches.
- Responsible Gaming: Players' gaming behaviour is monitored to identify potential issues and provide assistance where needed.
- Service Improvement: Analytics are conducted to continually improve our platform's performance and user experience.
- Legal Compliance: Information is retained to comply with applicable laws and regulations and to meet regulatory requirements.
- Communication: Information is used to notify you of important account updates, security alerts, and relevant information.
4 Data Storage & Security
87bat uses industry-standard security technology to keep your information safe.
Technical Security Measures
We use the following technologies and methods to protect your information:
- SSL Encryption: All data transmissions are secured using SSL/TLS encryption technology, which prevents unauthorised access by third parties.
- Encrypted Databases: All stored sensitive information is held in encrypted databases.
- Firewall & Anti-Fraud Systems: Advanced firewalls and fraud detection systems remain active at all times.
- Two-Factor Authentication: An additional verification layer for account access ensures security.
- Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments.
Data Retention Period
We retain your information only for as long as necessary:
- All account information is retained for as long as the account remains active.
- After an account is closed, certain records may still be retained as required by legal obligations.
- Financial transaction records are kept for the period specified by applicable regulations.
- Information that is no longer needed after legal requirements are met is securely deleted.
5 Disclosure of Information to Third Parties
87bat never sells or transfers your information to third parties unnecessarily or for commercial purposes.
Disclosure in Limited & Specific Circumstances
We may disclose information only in the following circumstances and under strict confidentiality rules:
- Payment Processors: Relevant financial information is shared with the respective payment provider to complete transactions via bKash, Nagad, Rocket, and bank transfer.
- Law Enforcement Agencies: Information may be provided as part of a court order or a lawful legal process.
- Service Providers: Technology partners essential to platform operations, such as server hosting and cybersecurity firms — under strict contractual agreements.
- Fraud Prevention: Necessary information may be shared with relevant authorities to identify serious fraudulent activity.
- Business Restructuring: Information may be transferred in the event of a merger or acquisition, but the terms of this policy will remain in effect.
Outside the cases listed above, 87bat does not disclose your personal information to third parties.
6 Cookie Policy
The 87bat website uses cookies to improve your browsing experience.
Essential Cookies
These cookies are required for the core functionality of the website. They are used to keep your login session active, verify security, and ensure the platform's basic services. These cookies cannot be disabled, as the site does not function properly without them.
Functionality Cookies
These cookies are used to remember your preferences and settings, such as language preference and display settings. They provide an improved, personalised experience on each of your visits.
Analytics Cookies
Analytics cookies are used to evaluate and improve our platform's performance. The information collected from these cookies is entirely anonymous and is not used to identify you personally.
Cookie Controls
You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some platform features to not work correctly.
7 Your Rights & Choices
87bat respects your rights regarding your information and gives you control over your own data.
As a user of our platform, you have the following rights:
Right to Access Information
You have the right to know and review what information we hold about you.
Right to Correct Information
You have the right to request correction of inaccurate or incomplete information.
Right to Delete Information
In certain circumstances, you have the right to request deletion of your personal information (beyond legal obligations).
Right to Object to Processing
In certain cases, you have the right to object to the processing of your information.
Right to Data Portability
You have the right to request a copy of the information we hold about you.
Right to Withdraw from Marketing Communications
You have the right to unsubscribe from promotional communications at any time.
To exercise any of the above rights, please contact our support team. We will process your request within a reasonable timeframe.
8 Protection of Minors
87bat strictly provides services only to those aged 21 and above. We do not collect, store, or process information from minors, and this is a fundamental principle of our platform.
During the registration process we verify the user's age, and no one under 21 is permitted to open an account. If we suspect that an account is being operated by a minor, we will immediately suspend that account and conduct an investigation.
For ages 21+ only — if you are aware that a minor is using our platform, please notify our support team immediately.
9 Third-Party Services & Links
The 87bat platform includes third-party services such as payment gateways and game providers. These third parties have their own privacy policies and operate independently.
Data sharing with third-party services is limited to the minimum information necessary to properly complete that service. Only limited session data essential for game operation is shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, and others.
We are not responsible for the privacy practices of third parties; however, we work only with trusted and reputable partners who maintain high security standards.
10 Policy Changes & Updates
87bat may review and update this privacy policy from time to time. The policy will be updated to keep pace with changes in business practices, technology, or legal requirements.
If any significant changes are made, we will notify you via your registered email address or through a notice on the platform. Continued use of the platform after changes have been made will be considered acceptance of the revised policy.
We recommend that you review this page regularly to stay informed about our latest privacy practices.
11 Contact Us
If you have any questions or concerns about this privacy policy, please get in touch with us.
Privacy Enquiries
Our dedicated support team is always ready to assist with exercising your data rights, correcting information, or any other privacy-related matter.